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FAQ

The item i want to buy is out of stock, when will it be re-stocked?

All re-stocks will be announced through our Instagram and Facebook accounts.


I want to make corrections to my order, who do i talk to?
Please contact our warehouse and logistics partner at info@merchworld.se.


I didn´t recieve any order confirmation, what do i do?
Please contact our warehouse and logistics partner at info@merchworld.se.


Where are your garments made?
Our garments are made at different locations across the world, if you want to know the origin of one specific garment, please contact us at sadboysgear.com.


I have a store and want to stock Sadboys Gear, who do i contact?
Sadboys Gear is currently sold exclusively sadboysgear.com.


When do you drop new styles/colors?
New drops will be announced through our Instagram and Facebook accounts.


I want to return/exchange/claim the item i ordered, what do i do?
Please follow the instructions provided on the delivery note included in your parcel, or contact info@merchworld.se


I think the shipping is expensive.
All international orders are shipped out from Sweden with Fed-Ex Standard or Express options at their respective standard rates. Orders within Sweden are shipped with Posten Standard shipping.


Why is there no shipping option for the country I live in?
Due to Fed-Ex rules and regulations, we can´t ship to certain countrys and regions for various reasons. If you want to know more, check Fed-Ex website.